About
Sending abroad should feel no harder than posting a parcel across town. One team, either direction, from the customs desk to the doorstep.
CROSS-BORDER, ZERO WORRY
Creed
That anyone living in Japan, or running a business from Japan, can send and receive goods without having to think about the border. Shipping abroad, or having something brought in, should feel no different from posting a parcel domestically. That is what we are building towards.
To take international shipping, customs clearance and fulfilment — work that normally demands specialist knowledge — and rebuild it around the way business is done in Japan. For individuals, shipping with none of the paperwork. For businesses, the logistics behind going overseas. From the first question to the final handover, it can all be done in Japanese.
Customers first, integrity as the foundation, technology as the engine of growth. A company is not measured by its profit alone but by the value it creates for its customers, its people and the society around it. Every parcel we are handed is that promise made concrete.
Commitment
What we promise is that you will always know where your shipment is. Customs and last-mile delivery overseas move when the circumstances move. So we tell you what we know when we know it — the good news and the other kind alike.
A quote from us is one figure covering international freight, customs and delivery at the far end. Nothing gets added later. Holding the overseas legs to the standard customers in Japan take for granted at home — that is the bar we run the business to.
Every shipment has a story behind it. A gift going to family, a sample a client cannot be kept waiting for, stock that has to reach the shop floor. We try to carry each one along with the reason it was handed to us. The job is not done until it is safely received.
Costs and timings: whatever we know, you hear first. Nothing is added afterwards.
No form replies. We listen to the situation first, then tell you plainly what we can and cannot do.
Training and the authority to use it, so the person in front of you can decide on the spot.
We watch the clock on every leg, and when something is going to run late you hear it as soon as we know — not after the fact.
Values
Building trust through integrity, transparency, and accountability in every commitment.
Every challenge is an opportunity to build capability, sharpen skills, and strengthen teamwork.
A workplace where people act on their own initiative and solve what is in front of them.
Customers and colleagues at the centre of every decision.
Growth must go hand in hand with responsibility, trust, and lasting value.
Learning, adapting and correcting course, so customers in Japan keep choosing us.
History
Proxy buying and international shipping begin. The overseas receiving and customs capability that now carries cargo out of Japan starts here.
Our own warehouse in Jakarta brings receiving, consolidation and route optimisation in house.
As a local entity we handle customs directly, which makes timings and costs far easier to predict.
Receiving, consolidation and dispatch inside Japan, run by us. You send it on a domestic courier and we take it from there.
Scheduled routes widen, Japan included, into a network carrying freight across Southeast Asia.
An office in Manila. Cargo from Japan is received locally, extending how far we can see a shipment through with our own people.
Logistics network
Vietnam
Indonesia
Philippines
Japan
SwitzerlandJapan warehouse
Technology
Quotes, tracking, first-line enquiries and order data run through AI, which is what keeps the waiting short. But the calls that cannot be got wrong — the condition of a shipment, a customs judgement — are always checked by a person. We do not trade certainty for speed.
Our Achievements
7sitesOwn and partner warehouses
4yrsYears in service
2,500Customers served
6countriesCountries covered
Cross-border, zero worry
Send us your request and we will recommend the best route for your goods and your timeline.
